Happy Monday Alive Tribe!
It's been a busy, productive Monday at work and after work. I pushed out as many saved inquiries as I could with the future weekend in mind.
People called, challenging my patience today with complex issues, more complex to the caller than to me. One caller dealing with a language barrier was very confused about her not-so-simple billing problem with her health reimbursement account further complicated by bloodwork billed with an ineligible diagnosis. I approach these calls with as much understanding as possible and attempt to simplify the issues as much as I'm capable. She ended the call satisfied that she had a greater grasp on her billing issue and confidence that the billers will also correct their issue.
After work, I prepared dinner and drove to the store to get some dog food and shredded cheese. We had chicken tacos for dinner.
My plans for this week's activity are abbreviated for online activity because I am preparing for my vacation to Florida. I work until Thursday, then I plan on spending Friday wrapping up loose ends before leaving for Pittsburgh to catch a direct flight.
Tuesday: I will work and focus on the closures
of more cases to the intent that I will not have much to return to. I'll be driving to my friend's an hour away to visit briefly and borrow some items for my trip.
Wednesday Work, same plan as Tuesday, streaming church services.
Thursday Work and as much as I can; both online and off writing.
Friday Trip prep, final packing, cleaning up what needs done. Visit with the grandsons when they arrive Friday.
That's for Monday. I'm alive and thriving.
Thank you for reading 📚 !
Please enjoy my dear pet, Newt enjoying the hammock portion of his cat tower.
Photograph taken using my Samung Galaxy Note 22 Ultra Plus
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